Mobile app · iOS and Android · free with every plan

Take over from ARIA in one tap

Conversations, reservations and leads from the same platform as your dashboard, on your phone. When ARIA is not sure, the thread says so, with its confidence, and you take over: reply, call back or mark it resolved.

  • Same email and password as your dashboard
  • ARIA's confidence shown on every thread
  • A push for what needs your yes or no
  • Free with every plan, including Free
Take over screen of the KineticIQ operator app
Reservations screen of the KineticIQ operator app

In the app today

What the app does

Each of these is a screen you can see further down, taken from the current release.

Conversations, by channel

Every thread your agents are handling, from web chat, WhatsApp and Messenger, in all, active and waiting queues, with ARIA's confidence beside each reply.

Take over when ARIA needs a hand

A low-confidence answer is flagged on the thread with the number itself, a group enquiry is escalated to the team, and you choose: send a reply, call back, mark it resolved, or take the conversation over.

Reservations at a glance

Covers, pre-orders and estimated revenue for the day; today, upcoming and pending queues; list, day, week and month views; tables and rooms side by side.

Leads, scored and actioned

What they want, the score, budget and timeline, then call, WhatsApp or email in one tap, and mark them contacted, qualified or lost with your notes.

Approve from the notification

A new booking request arrives as a push. Tap it, check the details, approve or decline. The guest is told straight away, and a request two people open at once cannot be approved twice.

Your dashboard login, kept safely

Sign in with the same email and password as the web dashboard. The session lives in the phone's secure keychain and refreshes itself.

The screens

Straight from the phone

Screenshots from a phone running the current release. Nothing is mocked up or retouched, apart from the clock.

Take over screen of the KineticIQ operator app
Take over: ARIA answered at 42% confidence and escalated a 20-guest dinner; you send a reply, call back, mark it resolved or take over.

Questions

Frequently asked about the app

How do I get the app?

Install it from the App Store or Google Play using the buttons on this page, then sign in with your dashboard email and password. Not a customer yet? Book a demo and you leave with an account.

Which login do I use?

The same email and password as your web dashboard. The session is stored in the phone's secure keychain, and you can sign out from the menu at any time.

Does it show the same data as the dashboard?

Yes. The app signs in to the same account and talks to the same platform as the web dashboard, so a booking approved or a conversation taken over on the phone is what the dashboard shows.

Does it work without a connection?

It needs an internet connection to load and act on live data. Push notifications arrive as soon as the phone is back online.

Get the app

Free with every plan

Install it from the store and sign in with your dashboard email and password.

One Expo codebase, one bundle id, on both stores.

Book a demo

Not a customer yet? Twenty minutes with your own website, and you leave with an account.

Book a demo