WhatsApp Agent
The chat your customers already use.
Most people would rather message than fill in a form. Put the same agent that answers on your website onto your WhatsApp Business number — answering, booking, and following up inside the app they check every day.
On WhatsApp
What the agent handles in the chat
Official Meta Cloud API
Your own verified business number, through Meta's supported API. No unofficial bridges, no device farm to keep charged.
Books without leaving the chat
Real availability, checked live. The customer picks a time and it is held against your calendar before the conversation ends.
Cancel and reschedule in-channel
Customers change plans in the same thread instead of calling you. The calendar updates itself.
Reminders that go out on their own
A nudge a day before and an hour before, on the number they actually read.
English, Malay, Mandarin, Tamil
The agent replies in the language the customer wrote in, without being told to switch.
Your team can jump in
WhatsApp threads sit in the same inbox as every other channel, so anyone can take over mid-conversation.
Set-up, honestly
WhatsApp Business API onboarding is Meta's process, not ours, and it takes a little patience. Here is what is involved.
- A Meta Business account and a verified business
- A phone number not already tied to a WhatsApp account
- Message templates approved by Meta for anything you send first
- We handle the connection, webhooks, and number configuration
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