WhatsApp Agent
The chat your customers already use.
Most people would rather message than fill in a form. Put the same agent that answers on your website onto your WhatsApp Business number — answering, booking, and following up inside the app they check every day.
On WhatsApp
What the agent handles in the chat
Books and moves appointments
Live availability checked mid-sentence, the slot held while they decide, and a reschedule handled in the same thread three days later.
Your own verified number
The official Meta Cloud API on the number your customers already have — not an unofficial bridge or a phone in a drawer.
Four languages, no switch to flip
English, Malay, Mandarin, and Tamil. The agent answers in whichever one the customer opened with.
Getting connected
What we set up for you
Connecting a business number to the WhatsApp Cloud API is fiddly. It is also our job, not yours.
- Your Meta Business account and number, connected end to end
- Message templates written and submitted for approval
- Webhooks, routing, and failover configured
- Threads flowing into the OmniChannel Inbox from day one
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