Customer support, sales, and marketing — running around the clock on WhatsApp, Instagram, email, and your website, in four languages. Your team keeps only the conversations that genuinely need a person.
No commitment · go live the same week
Built for businesses like yours
Why KineticIQ
A chatbot hands your customer an FAQ. Yours checks the calendar, holds the slot, and sends the confirmation — while they are still interested.
2am, a public holiday, the middle of a lunch rush — the reply still goes out in seconds. The enquiries you were quietly losing overnight are the ones that pay for this.
It only knows your pages, your documents, and your menu, and there is a source behind every reply. When it doesn't know, it fetches a person instead of inventing something.
Opening hours, rates, is-it-still-on-if-it-rains. Your team stops retyping them and gets the conversations that actually need a human.
Every conversation runs the same loop on your private platform, 24/7, in four languages.
Detects intent + language in any channel.
Pulls grounded, cited answers from your data.
Books, qualifies, drafts — takes the action.
Escalates to your team the moment it should.
That is one conversation. Your customers are having them on five apps at once.
OmniChannel Inbox
Wherever they message you from, it lands in one place — already answered, already sorted.
They message you on
KineticIQevery channel, one queueIt comes out
What we automate
Support, sales, and marketing — running on one platform that shares a single view of your business, and handing over to your team the moment a person is worth it.
Every question about your hours, prices, and policies answered in seconds — in four languages, at 2am, on a public holiday. The ones that need a person reach your team with the whole conversation attached.
Qualifies enquiries while they are still warm, books the appointment there and then against your real calendar, and tells your team which ones are worth a call.
Keeps your posts and articles going out on schedule, and answers every comment and DM they bring back — so the campaign does not die the moment nobody has time for it.
iOS & Android
The KineticIQ operator app is live on both stores. Your agents keep working while you are out — the app is how you stay in the loop without sitting at a screen.
Free with every plan, including Free. Sign in with the same email and password as the dashboard.
Getting started
No integration project, no data migration, no six-week onboarding — and three of these four steps are ours, not yours.
We read your existing pages, docs, and FAQs — no manual data entry.
Choose what you need today. Add more any time — they switch on instantly.
Drop a single script tag on your site, or connect WhatsApp, email, and social.
Your agents answer, book, and qualify in minutes — escalating when needed.
What we do for you
This is not software you are handed a login to and left with. Setting it up is our work — connecting your number, reading your pages, wiring your calendar — and it stays our work when your prices change six months from now.
We read your existing website, menus, rate cards, and FAQs and turn them into what the agent knows. No spreadsheets to fill in, no question bank to write — if it is already published, it is already in there.
Your Meta Business account, your own number on the official Cloud API, message templates written and submitted for approval, webhooks and failover configured. Fiddly, and our job rather than yours.
Facebook Page messages, Instagram DMs, and your support inbox connected to the same agent, all landing in one queue. You keep the accounts you already have.
Two-way Google Calendar or Outlook sync, your real opening hours, and your actual capacity — so the times the agent offers are times you can genuinely take.
One script tag, styled to your brand, on the site you already run. Nothing to migrate, nothing to rebuild, and you can be answering the same afternoon.
Prices change, menus change, a policy changes. Tell us and the agent knows — and a real person is on the other end of hello@kineticiq.ai when you need one.
Included on every plan. No setup fee, no integration project, no minimum term.
What owners say
Answering fast is the easy half. What people tell us they notice is the agent knowing when to stop and fetch a person — and their team picking up a conversation that is already half solved.
The enquiries that used to sit unread until 9am now get an answer in about ten seconds. Half of them have already picked a time by the time anyone opens the laptop.
What sold me was that it hands over properly. It knows when a question is above its head, and my team picks up the conversation with everything already in front of them.
Our front desk was answering the same three questions about parking and opening hours forty times a day. That is just gone now, and they are actually talking to guests instead.
Guests message us in Malay, English, and Mandarin in the same afternoon and it just answers in whatever they used. We were quietly losing the ones we could not reply to properly.
Setup was the part I was dreading and it was mostly them. They connected our WhatsApp number, pointed it at our own website, and we were taking bookings the same week.
The scoring is the bit I did not expect to like. Every lead comes through with the reasons attached, so my salespeople stop arguing about who gets called first.
We ran an evening rota so somebody was always watching the inbox. That rota does not exist any more. The agent works the evening and we read the summary in the morning.
Our info@ address was where enquiries went to die. Now everything is triaged by topic and urgency with a reply already drafted, and clearing it is ten minutes instead of an afternoon.
Reminders at 24 hours and 1 hour go out on whatever channel the booking came from. We stopped ringing round to confirm appointments, and the empty chairs mostly stopped too.
Posting on schedule and then answering everything it brings back used to be one person's entire Monday. It runs itself now, and she moved onto the work that actually needs judgement.
Illustrative examples, not customer quotes — we publish real ones as our first customers agree to be named.
Which leaves the one question the rest of this page has not answered.
Pricing
Two ways in: a free plan that never expires and covers your first 20 conversations a month, and an Enterprise plan with the limits taken off — sized to your business, because a two-person clinic and a fifty-room resort are not the same problem.
RM0free for life
For a business that wants its agents answering today, at no cost.
Customsized to your business
For teams running support, sales and marketing on it every day.
Free stays free. Tell us your size on the demo call and you leave with an Enterprise number in writing.
Get started
Twenty minutes. We load your website live on the call and let your agents loose on your own content — then you get a price.
